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Mondays at the store are busy days. There’s a flyer every weekend, so that our customers know what’s going to be on sale in the coming week.
Resulting from this, Fridays and Saturdays are also busy days for us - internally. What’s left of this week’s sale stuff gets taken out of the special shelves and put away again, and the new stuff gets moved in.
Now, due to the new situation these days have been even more busy thanks to a shortage of staff.
I started on the sales shelves halfway into the morning after I had returned from my round trip to the tax advisor and a few shops.
In the afternoon I was manning the till while another woman came in to continue with those shelves.
After hours I discovered that she had put away the rest of the stuff from this week that I had left over. She had also rearranged the shoe shelves I had put onto the lower shelf and added two products for next week. Two.
She has been running around all afternoon, busy with…… whatever. Certainly not with the stuff from next week’s flyer.
The other colleague was content seeing her being apparently busy. I also discovered that he had busied himself investigating what all our lazy colleagues had stuffed onto a shelf in storage. That shelf looked half empty now. On any other day I’d have said, “Sure, why not, someone has to finally try and sell that stuff.” But on a Friday…..
Also, I found a trolley filled with a couple of boxes from today’s delivery. None of them were checked on the packing list.
Now, this has been a long ignored problem under the former boss.
No-one felt like checking these things cos it is tedious work and you “get done more” when you don’t. Problem is, the people working at the central dispatch are illiterate, confused morons. They constantly send us wrong items cos nobody there notices if someone puts a “6 toothbrushes” label on a box containing five panties, even if the box is clearly labeled itself. Or they send two units instead of the three listed on the packing list.
Add to that that if we were selling raw eggs they’d put those at the bottom of the pallet and throw the cat litter bags on top.
I have been checking a lot of deliveries since I have become boss, and there was none – not one - where there wasn’t at least one mistake…. mostly to our disadvantage. So I have made it repeatedly clear that no item leaves storage unchecked.
Only the first of the new employees is actually following those orders.
Hence my annoyance at finding the trolley with the unchecked items.
Tomorrow the other cashier has her Saturday off. So I’ll be (wo)manning the till again.
A newish girl will also be in, but she has never done the sales stuff before, so she will not be that much help there.
Whatever she doesn’t finish, someone will have to finish after hours. Guess who that person is going to be?
So in order to not end up finishing tomorrow night I already put in some overtime today.
I was done with the accounting stuff and printing sales posters at around 8pm, then I started on sorting my way through the new deliveries, only then discovering the full extent of the work not done in the afternoon.
Loudly ranting at empty air, I set about checking deliveries against the packing lists, discovering a mistake and sorting the deliveries by “sale” / “none sale” product, already placing some of the items in the store.
The work is far from done though, but at 10:40pm I was done in for and went home.
I am torn between anger - a lot of anger - and disappointment now.
Friday’s and Saturday’s work is defined by the preparation for the new sales week. To just not do that work and merrily unpack totally unrelated items is in my mind coming very close to sabotage.
And for my other colleague to not notice what she was doing - or rather not doing - while I was too busy at the till to do so……. *speechless*